Privacy Policy

Last Updated: June 19, 2025

1. Introduction

Canada Pet Supplies Store ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website fact-quantum.com, use our services, or interact with us.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Pet information (species, breed, age, health concerns)
• Account credentials and preferences
• Communication history and customer service interactions

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use your information for the following purposes:

• Processing orders and providing products/services
• Customer support and communication
• Personalizing your experience and recommendations
• Marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Fraud prevention and security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who assist us in:

• Payment processing
• Shipping and delivery
• Website hosting and maintenance
• Email marketing services
• Analytics and advertising

4.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information (subject to legal requirements)
• Opt-out of marketing communications
• Request information about how we use your data

7. Security Measures

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure data storage and access controls
• Regular security assessments
• Employee training on privacy practices

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: